Business Intelligence Specialist

• Stakeholder engagement & management (Regional/Opco business functions including sales, finance, marketing, supply chain and shared services/Opcos/Global) for requirement gathering & finalization, dashboard design, status updates, business signoffs etc.
• Be responsible for project and task prioritisation and capacity planning.
• Gather and analyse data to provide insights and recommendations to various key stakeholders across the organisation.
• Use different analytics techniques such as descriptive reports, diagnostic dashboards, machine learning and predictive modelling to provide deeper insights and recommendations to solve critical business problems.
• Develop and maintain data models and schemas that support efficient querying and analysis of various data sources.
• Develop and maintain dashboards and reports to effectively communicate insights to stakeholders.
• Develop insightful business analyses, that provide measurable value, business process improvements and solve challenging business problems.
• Use design-thinking processes to develop analytics assets for business consumption.
• Work with various internal teams, including data management, to ensure data quality and accuracy by conducting data validation, cleansing, and enrichment processes.
• Develop and maintain documentation on data structures and data flows to support the analytics team and stakeholders in their work.
• Need to stay up to date with the latest technologies and trends in data analytics and share knowledge with the team.
• Participate in strategic planning and decision-making related to data analytics and data management in the hub.
• Design experiments and pioneer methodologies to measure the value of analytics projects that you deploy.
• Develop and validate the appropriate metrics to measure success for a given problem.
• Cultivate strong partnerships with cross-functional partners from engineering, data science, analytics product manager chapters.
• Cultivate strong partnerships with cross-functional partners from Global Analytics, Analytics Hubs, and various Operating Companies within Heineken regionally and globally.
• Present outcomes of analysis to all levels of the company.
• Be a trusted business advisor and problem solver.

Education & Experience:

• BA/MSc in a quantitative related field; equivalent work experience accepted.
• 5+ years in a BI or analytics role

Must have (all levels):

• Exposure with Microsoft BI Stack (SQL Server DB, SSIS, SSAS)
• Exposure with Relational Database Management Systems (Eg: SQL Server, MySQL, Oracle DB).
• Exposure with Data Transformation, Cleansing and Ingestion using the tools like SQL Server Integration Services, Azure Data Factory.
• Experience with Data Models (Star Schema and Snowflake Schema).
• Experience with Tabular and Multi-Dimensional Data Models.
• Exposure with the Data Visualization and Reporting tools like Power BI/Tableau/Spotfire.
• Exposure with Microsoft Cloud services like Azure Synapse/Azure SQL DB/Azure Data Factory/Azure Analysis Services.
• Exposure with DAX, PowerBI architecture, capacity & costing knowledge
• Experience working with a large development team (CI/CD)
• Strong communication, project and stakeholder management & structured problem solving.
• Experience working in an agile environment (e.g. user stories, iterative development, etc.). Experience working with JIRA
• Able to translate analysis and conclusions into actionable recommendations that deliver business value.
• Demonstrated ability to effectively manage and priorities projects and deliverables multiple projects;
• Proven experience in managing all aspects of a successful product throughout its lifecycle.
• Highly proficient in MS Office.
• Excellent written and verbal English and local language.

Nice to have:

• Experience in data analysis, machine learning or related field.
• Experience in FMCG/Beverage Industry.

Working Condition:

• Office-based role (with Hybrid Working) with standard working hours in Ho Chi Minh head office.