HN – Solution Implementation Specialist – Chuyên viên triển khai giải pháp – Trung tâm đào tạo Toidayhoc
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HN – Solution Implementation Specialist – Chuyên viên triển khai giải pháp

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Công ty: Talent Success

Địa chỉ: Hà Nội, Thành phố Hà Nội

This position will have the opportunity to join the exciting and expanding solution business. Responsible for implementation of proposed & designed solutions based on deep knowledge of proposing technology area / product for a high level of customer satisfaction. This role requires an individual with high level technical experience, capable of making intuitive high-level decisions for solution implementation. You will lead and be accountable for comprehensive, end-to-end Implementation for Enterprise Solutions.

Your role & responsibilities

  • Adhere to follow FujiFilm Business Innovation transition and project management

  • Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to takeover solution delivery to the customer

  • Responsible to implement (install, configure, troubleshoot, support) complex/custom solutions as part of the Professional Services processes

  • Participates in technical discovery, kick-off meetings with customers

  • Manage and deploy POC to customer, responsible for managing quality, delivery time,cost of project and leading them to success

  • Solutions documentation completed in full, with formal testing, sign-off and handover capability enabled

  • Manage risk during implementation and on-going operations

  • Drive strategies to minimize calls and improve response time, resolution time of software problems

  • Performs other duties as assigned
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  • A detailed technical and customer-relevant understanding of all provided solutions

  • Strong customer management skills

  • Manage and deliver projects on schedule, with a high level of customer satisfaction

  • Continuously develop and maintain excellent skills within the business solutions domain in FBVN.

  • Strong communication skills – spoken, written

  • Strong analytical and problem-solving skills

Your skills & qualifications

  • Min 2 years of experience in Enterprise IT environment

  • Experience in working as pre/post-sales role… is preferred

  • Knowledge of general computer network, Operating Systems

Nice to Have Experience:

  • Utilizing strong scripting skills in well-known languages or similar scripting skills

Benefits for you